Terms of Service

Last updated: 7/1/2025

1. Acceptance of Terms

By accessing and using ThumbnailHive ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at https://thumbnailhive.com and our AI-powered thumbnail generation service.

2. Description of Service

ThumbnailHive is an AI-powered platform that helps YouTube creators generate high-converting thumbnails using:

  • Artificial intelligence and machine learning algorithms
  • Niche-specific optimization and analysis
  • Competitor analysis and trend identification
  • Click-through rate (CTR) prediction
  • A/B testing capabilities

3. User Accounts

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 13 years old to create an account
  • One person or entity may not maintain more than one free account

Account Responsibilities

  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these terms

4. Acceptable Use Policy

You agree not to use the Service to:

  • Generate content that is illegal, harmful, threatening, abusive, or defamatory
  • Create thumbnails containing copyrighted material without permission
  • Generate misleading or deceptive content (clickbait that doesn't match video content)
  • Create content that violates YouTube's Community Guidelines
  • Use the service for any commercial purpose beyond your own YouTube channel
  • Attempt to reverse engineer, decompile, or hack the Service
  • Resell, redistribute, or share your account access with others
  • Use automated tools to access the Service beyond normal usage

5. Intellectual Property Rights

Your Content

  • You retain ownership of thumbnails you generate using our Service
  • You grant us a license to store and process your content to provide the Service
  • You are responsible for ensuring you have rights to any source materials you upload

Our Content

  • The Service, including its algorithms, design, and features, is our intellectual property
  • You may not copy, modify, or create derivative works of our Service
  • Our trademarks and logos may not be used without written permission

6. Subscription and Payment Terms

Free Plan

  • Includes 5 free thumbnail generations per month
  • Limited access to advanced features
  • Subject to fair use limitations

Paid Plans

  • Billing occurs monthly or annually as selected
  • Payments are processed securely through Stripe
  • Subscriptions automatically renew unless cancelled
  • Refunds are subject to our refund policy (see section 8)

Usage Limits

  • Each plan includes a specific number of thumbnail generations
  • Unused generations do not roll over to the next billing period
  • Exceeding limits may result in additional charges or service restrictions

7. Cancellation and Termination

Your Rights

  • You may cancel your subscription at any time from your account settings
  • Cancellation takes effect at the end of your current billing period
  • You may delete your account and associated data at any time

Our Rights

  • We may suspend or terminate accounts that violate these Terms
  • We may discontinue the Service with 30 days' notice
  • We may modify features or pricing with reasonable notice

8. Refund Policy

  • Monthly subscriptions: No refunds for partial months
  • Annual subscriptions: Pro-rated refunds available within 30 days
  • Refunds are processed to the original payment method
  • Refund requests must be submitted through our support system
  • Accounts terminated for violations are not eligible for refunds

9. Disclaimers and Limitations

Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Maintenance and updates may temporarily affect availability
  • We are not liable for losses due to service interruptions

AI-Generated Content

  • AI-generated thumbnails are suggestions and may not guarantee specific results
  • You are responsible for reviewing and approving all generated content
  • We do not guarantee that generated thumbnails will improve your video performance

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for third-party content or services
  • You use the Service at your own risk

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as outlined in our Privacy Policy.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting updated Terms on this page
  • Updating the "Last updated" date
  • Sending email notifications for significant changes
  • Providing in-app notifications

Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law and Disputes

  • These Terms are governed by the laws of the United States
  • Any disputes will be resolved through binding arbitration
  • You waive the right to participate in class action lawsuits
  • Disputes must be filed within one year of the incident

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: support@thumbnailhive.com
  • Website: https://thumbnailhive.com

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.